ChrisBnB

I’ve spent nearly 20 years working in the County Durham hotel industry, starting as a receptionist at The Honest Lawyer Hotel straight out of school and working through to revenue management, marketing, and business development. I know this industry from the ground up, and I know this region inside out.

Whether you’re a hotel looking to improve your online visibility, refine your pricing strategy, or make more of your direct booking potential, or a short-term rental host trying to make sense of platforms, listing optimisation, and guest experience, I offer honest, practical advice rooted in real experience rather than theory.

I work with a small number of clients at a time, which means you get my full attention rather than a generic report. Every conversation starts with listening: to what you’re doing, what’s working, and where you feel stuck.

If you’d like to have an informal chat about your property, feel free to get in touch. No jargon, no hard sell, just a conversation between people who care about hospitality.